Robert first visited the Disability Services Office (DSO) when he was considering enrolling in a computing course. He arrived at the DSO in his motorized wheelchair and wanted to know what services and supports would be available to him if he enrolled at the university.
Preparations for Robert’s arrival began almost immediately. The first concerns were about making sure his classes were accessible. Once Robert was registered and had selected his classes, the DSO staff worked with the college Facilities department to ensure that Robert could be physically accommodated in each of the classrooms. He was also provided with an adjustable desk at the right height for his wheelchair.
Robert was already a confident user of adaptive technology, so the DSO staff helped him to access electronic copies of his textbooks and course materials. This meant he didn’t need to carry heavy books around; he could also use text-to-speech software to listen to the texts.
Finally, September arrived and Robert got situated in the college and started attending classes. He used specialized transport to get to college, so he was sometimes late to class when this did not arrive on time. In snowy or icy weather, he had difficulty getting into college as the sidewalks were not always cleared. He found the college days long and tiring and sometimes had difficulty staying focused in classes. Fortunately, his instructors showed understanding and he gradually adapted to college life.