The instructor refers Emily to the Disability Services Office for assistance. Emily brings medical documentation from her physician and the Disability Services Coordinator offers support and education about the college’s responsibility to accommodate disabilities. The instructor begins her next class with a review of the college’s Scent-Safe Policy, which restricts the use of fragrances. She reminds students that consequences for breaking the policy, like other college policies, are linked to the Student Code of Conduct. Emily obtains academic accommodations for a private space to write exams to minimize the possibility of fragrance exposures during exam situations. The Disability Services Advisor also advises Emily on the steps she can take when she encounters a strong fragrance, like discreetly reminding the person about the Scent Safe policy or contacting her instructor, the Occupational Health and Safety Coordinator or the Disability Services Advisor.
As her instructor reports that she is comfortable being a contact-person in the classroom, Emily keeps her posted on exposures in the classroom, which rapidly diminish. However, Emily continues to experience intermittent fragrance exposures outside of the classroom (eg., in the library, from industrial cleaning supplies at the college). The Disability Advisor suggests that they amend her academic accommodations to allow for flexible assignment deadlines to allow her to recover after exposures. Emily’s attendance, productivity, and confidence improve in the classroom.